A Company that took 20 years to build can be destroyed in hours online. A solid Reputation Management Strategy can steer you in the right direction when it comes to managing your reputation online.
61% of customers read online reviews before making a purchase decision.
There have been so many positive recommendations of the value of reviews for online businesses is now stronger than ever, so much so that the case doesn’t really need to be made anymore. In simple terms, user reviews increase conversions rates. They can eliminate doubts potential customers may have about your services or products, or can help product purchasing decisions.
Unfortunately for businesses, consumers often believe that if its on the internet then it has to be true. While this isn’t always the case having a rock solid reputation management strategy in place to deal with both the bad and the good reviews is now essential.
We can either manage this entire process for you by tracking what your customers are saying about you and responding on your behalf or give you the tools and guidance necessary to manage it on your own.